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Senior Services & Medicare Specialists

Regulations are complex, but our agents make finding the right medicare coverage simple. With a personalized, client-centered approach, our experienced Medicare specialists ensure that you feel knowledgeable about the process, the insurance products, and how different Medicare products may be more or less beneficial to your particular situation.

Teresa Hood Photo Teresa Hood Hover Photo
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Teresa Hood

Insurance Agent | Medicare Specialist

Client compassion meets industry expertise 

Teresa has been in the health care industry since 1986 with extensive experience in customer service.  She began to specialize in health insurance for Medicare beneficiaries in 2007.   As a Medicare specialist she understands transitioning onto Medicare is complicated.  She enjoys empowering people with knowledge to allow them to accomplish their tasks. She loves meeting new people and, in her spare time, enjoys exploring the Pacific Northwest with her husband.

Jeanine Jensen, RHU® ChHC® Photo Jeanine Jensen, RHU® ChHC® Hover Photo
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Jeanine Jensen, RHU® ChHC®

Vice President | Medicare Specialist

Experienced Medicare specialist and driven community leader

Jeanine began her insurance industry adventure in 1999. She is an accomplished professional with extensive knowledge and experience consulting clients on a full range of Employee Benefit programs as well as Medicare, Individual and Family Health Insurance plans. She holds both a Registered Health Underwriter (RHU©) and Chartered Healthcare Consultant (ChHC©) designation as well as maintaining her Health, Life and Consulting Licenses. In addition to her career, she has held many leadership positions in civic and non-profit organizations including her current role as Chair of the Board of Directors for OCCU. In her free time, she enjoys art, music, traveling and spending time with family. 

Shelli Littlefield, RHU® ChHC® REBC® Photo Shelli Littlefield, RHU® ChHC® REBC® Hover Photo
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Shelli Littlefield, RHU® ChHC® REBC®

President | Medicare Specialist

Dedicated employee benefits consultant & Medicare specialist

With an emphasis on long term, financially sustainable solutions for large group employers, Shelli has aided clients in the insurance and health care industries for over twenty-seven years. Since 1994, Shelli has made the ascent from department secretary to company shareholder and, since 2017, PBC Insurance's President. 

Currently, she maintains a Registered Health Underwriter (RHU®) designation, and is working on her Chartered Healthcare Consultant (ChHC™) designation. Management and consultation with large group employee benefit accounts (including identifying fully insured and alternative funding concepts for medical, dental, life, and disability plans) is her area of expertise. 

Shelli is an active member of the Oregon Association of Insurance & Financial Advisors, performs volunteer work with United Way and numerous local schools, and has also coached her children’s soccer and volleyball teams.

Nicole Rygg Photo Nicole Rygg Hover Photo
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Nicole Rygg

Insurance Agent | Medicare Specialist

Client-centered Medicare agent

Nicole graduated from Oregon State University with a Bachelor of Science in Health Care Administration and has worked in the health care and insurance industries since 1992. Nicole began working for PBC Insurance in the Life & Financial Services department in 2003. She received her Oregon Health & Life state license in 2006 and soon developed a passion for finding insurance solutions for clients.

Nicole possesses many years of experience in the insurance industry and consistently goes out of her way to provide exceptional customer service. She is dedicated to meeting the needs of her clients and strives to identify health plans that work best for them. She specializes in individual/family plans and Medicare. Rest assured that Nicole will always go the extra mile to make sure the best and most affordable coverage that meets the needs of clients. 

Nicole’s goal is to develop meaningful long-term relationships with clients by providing outstanding service and continually evaluating their needs.

A lifelong resident of the Eugene area, Nicole has a long history of volunteering and giving back in the community. This, combined with her approach to serving her insurance clients, are her way of helping to make Eugene a great place to live.  

R. Mark Summers Photo R. Mark Summers Hover Photo
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R. Mark Summers

Insurance Agent | Medicare Specialist

Insurance specialist and education advocate

Mark believes each client is unique. Embracing his role as an educator, he enables his clients to make the best possible decision. This is evidenced by his philosophy: “The situation is the boss, the result is the judge.” 

Mark began his insurance career in 1996. He has had the privilege of addressing many groups on a variety of topics, including Medicare, Social Security, Long-Term Care, Health Insurance, Life Insurance in Estate Planning, Pension Maximization, Voluntary Benefits, and Section 125 employee benefit plans. Among the groups he has addressed throughout his career are The Lane County Bar Association, Douglas County Tax Preparers, the Vancouver division of the Washington State Department of Transportation, and numerous large and small employer groups. 

Mark has also held management and agent training positions within the insurance industry.