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Senior Services & Medicare Specialists

Regulations are complex, but our agents make finding the right medicare coverage simple. With a personalized, client-centered approach, our experienced Medicare specialists ensure that you feel knowledgeable about the process, the insurance products, and how different Medicare products may be more or less beneficial to your particular situation.


Teresa Hood Photo Teresa Hood Hover Photo
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Teresa Hood

Insurance Agent | Medicare Specialist


Client compassion meets industry expertise 

Teresa has 35 years of extensive experience in customer service in the health care industry. She has specialized in health insurance for Medicare beneficiaries for the last 12 years. Teresa enjoys empowering people with knowledge to allow them to accomplish their tasks. She loves meeting new people and, in her spare time, enjoys exploring the Pacific Northwest with her husband.

Jeanine Jensen, ChHC, RHU Photo Jeanine Jensen, ChHC, RHU Hover Photo
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Jeanine Jensen, ChHC, RHU

Vice President | Medicare Specialist


Experienced Medicare specialist and driven community leader

Jeanine is an accomplished professional with over twenty years of comprehensive knowledge and experience primarily consulting with clients on a full range of employee benefit programs as well as Medicare, individual and family health insurance plans. She maintains her Health, Life and Consulting license, and holds both a Registered Health Underwriter (RHU©) and Chartered Healthcare Consultant (ChHC©) designation. 

In addition to her career, she has held many leadership positions in civic and non-profit organizations including her current role as Chair of the Board of Directors for OCCU. In her free time, she enjoys spending time with family, riding motorcycles, and traveling.

Shelli Littlefield, RHU Photo Shelli Littlefield, RHU Hover Photo
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Shelli Littlefield, RHU

President | Medicare Specialist


Dedicated employee benefits consultant & Medicare specialist

With an emphasis on long term, financially sustainable solutions for large group employers, Shelli has aided clients in the insurance and health care industries for over twenty-seven years. Since 1994, Shelli has made the ascent from department secretary to company shareholder and, since 2017, PBC Insurance's President. S

Currently, she maintains a Registered Health Underwriter (RHU®) designation, and is working on her Chartered Healthcare Consultant (ChHC™) designation. Management and consultation with large group employee benefit accounts (including identifying fully insured and alternative funding concepts for medical, dental, life, and disability plans) is her area of expertise. 

Shelli is an active member of the Oregon Association of Insurance & Financial Advisors, performs volunteer work with United Way and numerous local schools, and has also coached her children’s soccer and volleyball teams.

Nicole Rygg Photo Nicole Rygg Hover Photo
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Nicole Rygg

Insurance Agent | Medicare Specialist


Client-centered Medicare agent

As a mother and insurance professional, Nicole knows the importance of finding social and financial balance. She graduated from Oregon State in 1992 with a Bachelor of Science in Health Care Administration. Serving in the health care and insurance industries for over twenty-five years, Nicole began working for PBC Insurance in the Life & Financial Services department in 2003, and received her Oregon Health & Life state license in 2006.

She currently serves individual health and Medicare clients, and enjoys helping them navigate the changing world of healthcare. Actively involved in school and community functions, Nicole has served on numerous committees.

R. Mark Summers Photo R. Mark Summers Hover Photo
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R. Mark Summers

Insurance Agent | Medicare Specialist


Insurance specialist and education advocate

Believing each client is unique; Mark embraces the educator role. Empowering his clients to make the best decision possible. This is evidenced by Mark’s philosophy. “The Situation is the boss; the result is the Judge”. Mark has been privileged to address many professional groups on a variety of topics encompassing; Medicare, Social Security, Health Insurance, Life Insurance in Estate Planning, Voluntary Benefits, and Section 125 employee benefit plans. Among the professional groups addressed throughout his 26-year career include; Lane County Bar Association, Douglas County Tax Preparers, Lane County Association of PERS retirees; as well as many employers. Mark has also been named to several Oregon Insurance Division rulemaking committees. Mark has previously assisted with the State of Oregon’s, Life and Health licensing exam.